Privacy Policy
This policy explains what information freeipadgov.com may receive when you use the site, contact our editorial office, follow an external link, or interact with the technical infrastructure that delivers our pages.
1. Scope of this policy
This Privacy Policy applies to the public pages operated under freeipadgov.com by Free iPad Gov Digital Media Network. It covers our editorial website, our public contact channels, and information handled when readers communicate with our editorial and consumer research office.
freeipadgov.com publishes independent consumer information about Lifeline, SNAP and EBT, Medicaid-related device questions, student technology access, carrier tablet promotions, giveaways and low-cost device programs. We do not operate SNAP, Medicaid, Lifeline, carrier or school application systems.
When you click from our site to an agency, carrier, school, library, nonprofit, retailer or other external website, that organization controls its own privacy practices. Review its policy before submitting personal information.
2. Information we may receive
Information you provide directly
If you email, call or write to us, we may receive your name, email address, telephone number, mailing information, the content of your message, the page you are asking about, and any other information you voluntarily include.
If you send a correction request, we may also receive a page URL, quotation, screenshot, public source link, or explanation of the issue. Please redact personal account information before sending it.
Technical information
Web hosting, content-delivery, security and server infrastructure may process information that is normally transmitted when a browser requests a web page. This can include IP address, browser type, device type, operating system, referring page, requested URL, date and time, and basic request or error information.
Information from public sources
Our editorial work uses public information from government agencies, program administrators, carriers, schools, libraries, nonprofits, manufacturers and other named sources. Public-source research is not the same as collecting a private reader profile.
3. How we use information
We may use information received through our site or contact channels to:
- respond to editorial corrections, source updates and general inquiries;
- investigate a reported broken link, outdated rule, pricing change or accessibility issue;
- maintain site security, diagnose technical errors and prevent abuse;
- improve page organization, readability and topic coverage;
- document the source behind a correction or editorial update; and
- meet legal, recordkeeping, fraud-prevention or security obligations where applicable.
We do not use a reader's direct editorial inquiry to decide SNAP, Medicaid or Lifeline eligibility because we are not the responsible agency or program administrator.
4. Sensitive information you should not send us
Our editorial team does not need account credentials or full identity documents to explain an article. Do not email or mail us:
- Social Security numbers;
- EBT card numbers or PINs;
- bank-account or payment-card details;
- government-benefit portal passwords;
- carrier account passwords or security codes;
- full medical records;
- unredacted driver's licenses, passports or benefit cards; or
- other credentials that can be used to access an account.
Contact the responsible agency, program administrator or provider through its official support channel. We cannot open, change or troubleshoot private benefit accounts.
6. Third-party websites and services
Our articles frequently link to first-party sources such as FCC, USAC, USDA, Medicaid.gov, carrier websites, Apple, schools, libraries and nonprofits. We also link to other resources where they help a reader verify a claim.
External sites can collect information under their own privacy policies, set their own cookies, request account sign-in, process applications or sell products. We do not control those systems merely because we link to them.
Before submitting sensitive information, confirm the destination domain, organization name and privacy notice. This is especially important for pages advertising government benefits, device giveaways or unusually valuable hardware.
7. Retention of correspondence and technical records
We may retain editorial correspondence, correction records and general inquiries for as long as reasonably needed to respond, document an editorial decision, maintain business records, prevent abuse or comply with legal obligations. Retention periods can differ depending on the purpose and the system involved.
We do not need readers to resend private benefit documents simply to preserve an editorial record. Where a correction can be supported by a public source, a public-source link is preferred.
8. Data security
We use reasonable administrative and technical practices intended to protect the website and business communications. No website, email system, telephone network or storage method can be guaranteed to be completely secure.
Readers can reduce risk by avoiding sensitive attachments, using official agency portals for benefit applications, checking destination domains before entering credentials, and contacting us with redacted examples when a correction does not require personal information.
9. Privacy choices and requests
Depending on where you live and the laws that apply, you may have rights concerning personal information an organization holds about you. These can include requests to access, correct or delete certain information, subject to legal exceptions and verification requirements.
For information you directly provided to freeipadgov.com, send a privacy request to contact@freeipadgov.com. Include enough information for us to identify the correspondence you are asking about, but do not send account passwords or identity numbers in the initial request.
We do not sell personal information submitted directly through our editorial or general inquiry email channels. If our data practices materially change, we will update this policy.
10. Children's privacy
Our student and family articles are written for parents, guardians, adult students, educators and other adults researching device access. freeipadgov.com is not designed as an account-based service for children under 13, and we do not ask children to submit benefit credentials or personal account information to us.
If a parent or guardian believes a child sent personal information directly to our office, contact us so the request can be reviewed.
11. Changes to this policy
We may update this policy when site features, service providers, legal requirements or our data practices change. The date near the top of the page shows the most recent substantive review. Earlier publication dates identify when the policy page was first established, not when every sentence was written.
12. Privacy contact
Privacy questions can be sent to contact@freeipadgov.com. Editorial correction questions should be sent to editorial@freeipadgov.com.
Free iPad Gov Digital Media Network
freeipadgov.com Editorial & Consumer Research Office
1201 N Orange St, Suite 7480
Wilmington, DE 19801, United States
Consumer Support & Editorial Line: +1 (302) 440-2819
General Support Line: +1 (800) 574-8921
Monday-Friday: 9:00 AM-5:00 PM EST
Marcus Vance, J.D.
Consumer Rights Advocate & Regulatory Policy Analyst
This page is maintained as part of the site's consumer-protection and editorial-governance documentation. Questions about the wording or a material privacy correction can be directed to the editorial office.
Free iPad Gov Digital Media Network
freeipadgov.com is an independent educational and consumer research publisher. We are not the FCC, USAC, USDA, Medicaid, Apple, a wireless carrier or a government agency.
Wilmington, DE 19801
United Statescontact@freeipadgov.comeditorial@freeipadgov.com+1 (302) 440-2819+1 (800) 574-8921Monday-Friday: 9:00 AM-5:00 PM EST